General Questions

What can MasterGrades.com provide us with?

MasterGrades.com provides students all around the world with professional essay writing services so that they can reach success in their academic career. We have become leaders in the market, having qualified writers that have received great feedback over time.

Will my paper be 100% plagiarism free?

Yes, we guarantee that every paper you receive from us will be 100% plagiarism free. Your reputation is safe with MasterGrades.com, and we are positive that you can get an original custom made paper by using our services.  

When will I be able to receive my paper?

You can set your own deadline with MasterGrades.com. After you have made your payment, we will start working on your paper to ensure that we meet the time set by you. For example, if you make your order at 6 PM on Monday and opt for the 1-day delivery option, you will have your paper ready by 6 PM on Tuesday. However, make sure that you have provided us with the necessary data beforehand. If you only add it after the writer has already begun working on your project, the deadline you set will be adjusted accordingly.

Product Related

Are your services confidential?

Yes, our services are confidential. Indeed, in order to take your order, we do need some details such as your name, phone number and e-mail address. However, this information will be kept private and no one will ever know that you have used our services – not unless you want them to know.

Is it safe to pay on MasterGrades.com?

Yes, our payment method is secure. We only collaborate with companies that we find trustworthy, and we want to feel confident about ordering a paper from us. Having that in mind, we only use reliable payment ways, such as MasterCard, Visa or PayPal.

Do we get a money-back guarantee?

If you find that our work is unsatisfactory and that there is no change after the free revision, we will be able to provide you with a refund. Just go to our Money Back Guarantee page and find out everything you want to know about our policy.

How do I fill in my order?

Once arrived at the order form, tell us the following: topic, word count (excluding the title and bibliography), the source types and the deadline. Any other details such as course requirements, writing style, and assignment instructions should also be given. It will help our writer understand your topic much better, leading to a correctly written paper.

Pricing Related

How do you calculate our prices?

We pay close attention to the average prices on the academic writing market so that we can make sure we are able to compete. Not only do we provide a high-quality paper at an affordable price, but we also offer you an attentive customer support staff that is always ready to listen to your questions. We calculate our prices in a way to ensure that each client gets their money’s worth.

Account Related

When will the writer start working on my paper?

We will start working on your paper as soon as an appropriate writer becomes available. Generally, someone will start writing on your paper within a few hours after you have placed your order. 

How does the writer for my paper get chosen?

You can select the category of the writer (native, advanced or best available) or we will assign one ourselves based on their educational background and experience. We will also be limited (or not) by their availability and whether or not they can complete your order on the deadline that you set for us.

Do I get to choose the writer?

Yes, you can choose a particular writer for all of your papers, should you want to. If you are a returning customer, you can always verify with us whether or not the previous writer is available, enabling them to finish your paper before the deadline. 

Does MasterGrades.com have writers from all study domains?

Yes, MasterGrades.com has writers that can cover any academic level and topic. We also hired people with MA and Ph.D. degrees that have been working for years as teachers and professors. We have their majors on the record, and you can be certain that your project topic will be forwarded to a writer that already has the necessary knowledge on it.

Where do you hire the writers from?

The writers we employ are spread out all over the world. While most of our writing staff is comprised of native English speakers, we do have some non-native ones as well that are fluent in written and spoken English.

Do I get to talk with my writer?

Yes, and it is actually advised to keep in close contact with your writer throughout your collaboration with MasterGrades.com. You can do so through your personal account, where you can exchange messages about the status of your paper. This way, you will know for certain that the final draft will fully meet all your requirements and expectations. 

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