Human Resource Management in Health Care

Posted: October 10, 2016



The administration of human resources in a healthcare organization is necessary to facilitate the provision of competent and effective health services and to attain patient contentment.  Human resource management has a vital influence on healthcare excellence and upgrading service delivery of hospital’s staff. It is important to scrutinize the productivity of the administrators of human resources section in the health facilities before starting career growth procedure and progressive development and preparation of employee performance.

Roles of human resource in health care

When scrutinizing health care organizations in a worldwide context, several central personnel matters and questions arise. Some of the subjects of greatest significance that will be deliberated in more details include the composition, distribution and size of the health care staff, workers training concerns, the relocation of health professionals, and level of economic growth in a certain country.  Other factors that cannot be left out are Sociodemographic, cultural and topographical factors (Kim et al 2013).

The difference in size, composition and distribution within a nation’s health care personnel is of great importance. For instance, the number of health workforce available in a state is a vital sign of that nation’s capability to offer delivery and interventions. Issues to reflect when deciding the needs for health services in a particular country include cultural features, sociodemographic appearances, and economic issues.

Staff skills upgrading is another important subject. It is vital that HR considers the structure of the health workers about both types of skill and training levels (Kim et al 2013). New choices for the learning and in-service learning of health care staffs are needed to make sure that the employees are aware of and ready to attain a certain country's current and future needs requirement. A well trained and skilled employee is important to any fruitful health care structure.

The relocation of health care staffs occurs when scrutinizing worldwide health care systems. The movement of specialists carefully follows the movement design of all experts in that the inward flow of the workers to urban regions is common to all nations. Personnel mobility can cause additional inequities that necessitate better staff planning, courtesy to subjects of salary and other incentives and upgraded overall administration of the workers. Other than salary enticements, growing countries practice other policies such as accommodation, infrastructure, and chances for job revolution to employ and retain health specialists. Health personnel is underpaid and poorly inspired in developing countries. Therefore, movement of health workers is a central human resources concern that must be measured and watched carefully (Kim et al 2013).

 The country's level of economic growth is another issue that emerges when looking at the global healthcare structures. There is a sign of a major positive connection between the level of economic growth of a country and the number of human resource for health. Nations with higher GDP (gross domestic product) per capita devote more on health care than states with lower gross domestic product hence have more health workers. It is a significant aspect to put into consideration when inspecting and trying to develop solutions to challenges in health care structures in developing nations. Social features such as age distribution of the populace also play a fundamental role in a state's health care system. Elderly population causes a rise in demand for services and health staffs. Aging residents in the health care structure, also have significant consequences: extra training of younger employees will be essential to cover the places of a large number of health care staffs that are retiring (Kim et al 2013).

The importance of human resources on health sector transformation

When looking at global health care schemes, it is important to look at the effect of human resource on health sector transformation. Although the specific health care restructuring methods differ by country, some tendencies can be same in every country. Three of the core trends consist of quality, efficiency, and equity objectives.

Many human resources inventiveness have been used to increase efficacy. Subcontracting of services has been used to change static labor expenses into flexible expenditures as a way of increasing efficiency.  Performance contracts, outsourcing and interior contracting are also measures used (Dussault & Dubois, 2003).

Much human incomes creativity for health system reform also comprises of efforts to raise equity or justice. Policies aimed at encouraging impartiality about requirements needs more organized planning of health facilities. Some of the policies include the use of financial security mechanisms, re-deployment services, and the aiming at particular requirements and groups (Dussault & Dubois, 2003). One of the objectives of HR specialists must be to utilize these plus other procedures to improve impartiality in their nations.

Human resources also pursue to increase the value of services and patients' happiness. Healthcare excellence is normally demarcated in two forms: practical quality and sociocultural value. Practical quality refers to the influence that the health services accessible can have on the health situations of the people. Sociocultural quality gauges the level of suitability of services and the capability to fulfill patients' prospects (Dussault & Dubois, 2003).

Human resource experts face numerous hindrances in their effort to provide high-value health care to the people. Some of these limitations include absenteeism rates, high amounts of turnover budgets, lack of similarity between diverse stakeholders' standards,   and low self-esteem of health personnel.

Better use of the scale of health care providers and improved organization of patient services via interdepartmental coordination has been commended as a way of health sector transformation. Since all health sector is eventually provided by people, proper human resources administration will play a significant part in the achievement of health sector improvement.

Functions of human resources

A competently run human resource department should provide an organization with configuration and the capacity to meet business requirements via managing company's most appreciated resources which are its employees. There are numerous HR categories, or however HR consultants in each area may execute more than one of the six vital functions known. In small companies without a devoted HR section, it's likely to get a similar level of competence and staff supervision through subcontracting HR utilities or connecting to a specific employer association.

Recruitment: The victory of recruiters plus hire consultants is gauged by some positions filled and the time taken to fill these vacancies. Employers who work in-house play a primary role in building the recruiter’s workforce-- different from companies that offer hiring and enrollment services.  They advertise job positions, source candidates, screen contenders, conduct initial interviews organize employing efforts with administrators in charge of making the concluding selection of applicants.

Safety: Workstation safety is a central aspect. Under the Industrial Safety and Well-being Acts, businesses have a responsibility to offer a safe working atmosphere for workers. One of the core roles of Human Resources is to maintain workstation safety teaching and uphold federally authorized logs for workplace damage and casualty reporting. Also, HR care and risk experts frequently work closely with HR welfares specialists to handle the company's employee’s compensation issues.

Employee Relations: An employee relation is HR section that deals with reinforcement of the employer-employee correlation through determining job satisfaction, worker engagement and determining workplace conflict. Work relations roles may comprise creating management reply to union shaping campaigns, discussing collective bargaining settlements and offering interpretations of work union contract matters.

Compensation and Benefits: Like worker and labor associations, the reparation and welfares functions of HR regularly can be held by one HR expert with double expertise. The HR roles include setting reimbursement structures and assessing reasonable pay practices. Compensation and benefits professional also may discuss group health exposure charges with the insurance company and organize activities with the retirement investments fund managers. The workforce can be a constituent of the reparation and benefits segment of HR; though, in several cases, recruiters outsource such managerial roles as payroll.

Training and Development: Employers must offer the necessary tools needed by employees for their achievement. These tools include giving new staffs orientation training to enable them to change into a new structural culture. Many HR sections also give leadership training plus professional growth. Leadership training is also necessary for newly employed and promoted superiors and managers on areas such as performance supervision and the way to solve employee relations issues at the section level. Professional growth opportunities are for workers aiming for promotional chances or employees with personal goals to achieve such as completing a college degree. Packages such as tuition support and tuition compensation programs frequently are within the schedule of the HR teaching and growth area. Training of workers is the main function since it helps the institution to remain relevant in the market.

The role of human resource management in an organization’s strategic plan.

Selection and Staffing: People working in an organization are the one to meet goals set in that organization. Therefore having the correct employees in the right section is important, and if new workers are to be hired, getting the right individuals is also vital (Buller & McEvoy, 2012). HR guys are generally on top of the workers market, and choices will be more operative if HR realizes direct the clear course of the corporation. They can instantly speak to whichever potential disagreement among what a company needs and the reality in HR standings; hence make sure the plans are practical right from the beginning.

Organizational Development:  Strategic planning often encompasses a change in workplace systems or processes. Although individual departments are aware of the status of their sectors, HR guys are frequently conscious of group inventiveness and changes that have happened in the whole company (Buller & McEvoy, 2012). Therefore, they can communicate to the office of the department on how changes may influence systems and procedures that are in place (Buller & McEvoy 2012).

Training & Development: Because of change in skills and technology, training and growth are inevitable at some points of the strategic planning procedure. Human Resources Department experts can handle any issue and provide a solution that enables company achieves its goals.


For a long time, Human Resource Department has been thought to be a place where the employee takes their conflicts, complaints or seek assistance. However, it is clear that HRD plays an important function in running of the health sector, companies and organizations. Where HRD is involved properly in the strategic planning, goals are achieved easily and fast.

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